Being able to actively listen, ask appropriate probing questions, paraphrase to insure accurate understanding and read body language and other telltale signs is a powerful set of tools. Too few excel in this critical area. While we’ve never been hired solely to build listening skills, our retainer clients often benefit from our conviction that listening skills are indispensable.
Hard fought battles in politics and business leave people bitter and angry at those who opposed their view. That's bad for business.
Not unlike Obama and Romney, we business leaders must keep leading even after the battle is over. Our job: to rebuild an environment of mutual respect--even between companies.
Why do businesses, or projects, or business leaders get stuck from time to time? Much of my consulting practice seems to center around this issue. I’ve identified five reasons why companies get stuck in the first place.
CEOs are visionary, so we see visions. Sometimes our enthusiasm and forward thinking makes those visions diverge from what is possible within time and budget restraints. Tom Oliver, CEO of CoolSystems, found a path between hard choices.
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