Leaders with high “emotional intelligence” (“EI”) know themselves well, and can recognize when their emotions are influencing themselves and those around them. Further, they can read the emotions of others accurately, and are able to influence them emotionally.. Daniel Goleman popularized this approach to understanding a critical interpersonal competency. CEOs who know they could do better in this area and are determined to do so can build EI skills.
Emotional Intelligence
Emotional Intelligence Articles
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Necessary Roughness
Nobody wants to start a fight. Yet in many cases “playing nice” is uncalled for and may indeed hurt your business. Ask yourself these twelve questions before you cross the line.
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When Your Engine Conks Out
When the engine on your boat – or company – dies, what do you do? Here’s a case that may inspire those who worry they’ll lose their engine before arriving in port.
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Surrendering Gracefully
Don’t be shy about fighting battles, even when the odds are long. But know how to pick your fights: there are some cases when you just can’t win. It’s all about getting beyond the problem with the least damage. Here’s my process for upping the win-loss average.